Frequently Asked Questions

Do you have questions? We have answers.

Do you offer a military/teacher/senior/etc discount?2024-07-19T11:46:28-07:00

Unfortunately we do not offer a discount based on specific people, but we do have specials all the time so if you’d like you can sign up for our email list and we’ll send you a message as soon as we have our next special!

What are your store hours?2024-07-19T11:57:15-07:00

We are open every day from 11am to 5pm. We are also open most holidays except for 4th of July, Thanksgiving, Christmas, and New Year’s day.

Where do you source your mushroom powders and how are they extracted?2024-07-19T11:56:22-07:00

We work with a company headquartered in Canada that grows the mushrooms on their natural substrates from USDA certified organic farms mainly in China. We receive a certificate of analysis with every batch that tests for alpha/beta glucans, heavy metals, moisture, and microbiological. The powders are created using a hot water extract to break down the cellular walls of the mushrooms as well as extract the water soluble components, in a 1:1 extract ratio.

Can I mix the mushroom powders into water or a beverage? Do they have a flavor?2024-07-19T11:57:49-07:00

Yes, you can put the powder in water and drink on their own. You can also put it in other drinks like coffee (which is one of the most common ways), tea, smoothies, even bake with it, put it in food to give it a nice umami flavor. The mushroom powders have a taste since its pure mushrooms and will mainly have an earthy, mushroom flavor.

Do your mushroom powders or Functional Fiber contain gluten?2024-07-19T11:59:28-07:00

No there are no gluten ingredients in our mushroom powders or Functional Fiber. All of our mushroom extracts are pure and lab tested.

What is the best by date for the mushroom powders?2024-07-19T11:59:33-07:00

The best by date for the mushroom powders are 3 years after packaging if they are kept in the package and in a cool, dry place.

Are your mushroom powders third party tested?2024-07-19T11:59:08-07:00

Yes, all of our mushroom powders come with a certificate of analysis with every batch we receive from our grower that includes beta/alpha-glucans, heavy metal testing, pesticide, water moisture and other aspects.

Do you offer your products wholesale?2024-07-19T12:03:08-07:00

Yes! Please check out our Wholesale page for more info.

Do you ship internationally?2024-10-28T11:34:04-07:00

Yes we do!  Simply select your country at checkout and we will take care of everything else.  Unfortunately we can not keep track of every country’s import rules for every product we offer, so please check yourself before placing your order to make sure the products you are purchasing are allowed into your country.  If a shipment is rejected at customs or you find a shipping delay is too long due to customs checks, we are not liable for the shipping charges. As long as the products are returned to us and undamaged, we will process your refund for the products themselves.  Please also allow for multiple weeks to receive your order as it may take time for it to clear customs.

Do you have vegan items?2025-02-19T11:06:38-08:00

Everything in our store is vegan, except the honey from roots apothecary and honey sticks from lajit gold.

Do you accept EBT?2025-02-19T11:07:07-08:00

No, unfortunately our credit card processor does not take EBT.

2024-07-19T11:54:57-07:00
Go to Top